Dave & Buster's eCards

Need help with a Card
you sent or received?

Tell us the email address you used to send the Card and we'll send you an email with a secure link to your details.

Did you mean address@gmail.com?

Why are we emailing this information?

For security reasons, we don't want to show your information to just anyone.

What kind of help can you get?

Help for cards you bought

  • Track an order
  • Resend an eCard
  • Check order status
  • View or print a receipt

Help for eCards you got

  • View the list of eCards you have received
  • Check card balance

Please contact customer support for more help.

Need more help?

Get help for a different email address or contact us at 844-882-0037.

Have a question? Check out our FAQs.

When will my recipient receive their Card?

Plastic Cards: Delivery times are determined by the Shipping Method selection. Orders are generally shipped within 1-2 business days. Once your Card is shipped, you will receive an email with a tracking number, with which you may access the current shipping status of your gift.

eCards: Your eCard will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most eCards are sent within an hour of the purchase transaction. For future delivery, eCards are sent on the morning of the scheduled delivery date.

Find the answers to many more common questions on our FAQ page.


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