Dave & Buster's eCards

Card Terms and Conditions

  1. General Terms

    Dave & Buster's Cards are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). By visiting https://daveandbusters.cashstar.com, you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Card terms and conditions ("Ts & Cs"). CashStar reserves the right to change these Ts & Cs from time to time in its discretion. Dave & Buster's Cards are issued by Dave & Buster's. Please refer to http://www.daveandbusters.com/ for additional Terms and Conditions.
  2. Cards

    Dave & Buster's Cards are redeemable at any Dave & Buster's locations in the US.
    Dave & Buster's Cards are available for purchase here.
    No fees of any kind will be imposed on purchasers or recipients of Cards.
  3. Redemption

    Refer to http://www.daveandbusters.com/ for Terms and Conditions of redemption.
  4. View Your Balance

    To view your Card balance, go to https://wbiprod.storedvalue.com/WBI/lookupservlet?language=en&host=daveandbusters.com.
  5. Returns

    You may not return or cancel your Dave & Buster's Card after it is received. Purchasers who wish to cancel a Card purchase order prior to its delivery to a recipient should contact Customer Support.
  6. Lost or Stolen Cards

    If you suspect that someone has copied or stolen your Card, contact Customer Support immediately. Cards will not be replaced if lost or stolen without proof of purchase. Cards have cash value and should be safeguarded accordingly.
  7. Limitations

    You may not use a Card to purchase other Cards.
    Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused Cards may not be transferred.
  8. Our Policies

    Cards are subject to CashStar's Privacy Policy. CashStar and Dave & Buster's may provide Card purchasers with information about the redemption status of Cards.
  9. Risk of Loss

    Ownership and risk of loss of Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Cards. If you have any questions, please see the FAQs.
  10. Dave & Buster's Card Customer Service

    If you need assistance with any aspect of your purchase, ownership, or use of your Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
  11. Payment Methods

    Dave & Buster's Cards may be paid for with a valid VISA, MasterCard, Discover, or American Express.
  12. Delivery Information and Requirements for Card Purchasers

    All orders of Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Card order may be delayed until it can be corrected.
    If you have concerns about your order, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
    We are not responsible for Cards that are undeliverable or not received due to your failure to enter an accurate physical address or email address for the recipient. Please check to make sure the address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her Card.
  13. Reasons for Failed Delivery of eCards

    eCards are delivered via email. If you have confirmed the recipient's email address but the eCard has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
    1. Spam filter blocked email or routed it to a bulk/spam folder
    2. Recipient's firewall blocked the email
    3. Email inbox is over size limit
    4. Invalid email address
    If a spam filter is blocking Dave and Buster's Gift Cards emails from getting to an inbox, the email options will need to be modified so that Dave and Buster's Gift Cards emails are not considered spam.
    If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.
  14. Personalized Messaging

    If you wish to add a personal message to a Card, simply type your message in the Message field during the purchase process.
    Personal messages are limited in length to the space provided on the eCard, or to the space provided on the presentation carrier of a physical Card.
    There is no additional charge to include a personalized message.
    We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.
  15. Uploaded Images

    You may upload your own image for display on an eCard. This feature is not available for physical Cards at this time.
    There is no additional charge to include your own image.
    We reserve the right to replace inappropriate, offensive, or otherwise objectionable images.
    We reserve the right to replace images that infringe upon trademark or copyright law.
    The following image will appear as a replacement image:
    Replacement Image
  16. Limitation of Liability

    CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  17. Disputes

    You hereby consent that any dispute relating in any way to Dave & Buster's Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.

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